Return & Exchange Policy
Return & Exchange Policy
At Millan Fabrics, we want you to love what you receive. If you are not completely satisfied with your purchase, we are here to help.
Eligibility
We accept returns and exchanges within 7 days of delivery. To be eligible, items must be:
- Unused and unwashed
- In their original condition and packaging
- Accompanied by proof of purchase
Non-Returnable Items
- Items that have been stitched, altered, or customised
- Items damaged due to misuse or improper care
How to Initiate a Return or Exchange
- Contact our support team within 7 days of receiving your order.
- Provide your order number and reason for the return or exchange.
- Our team will review your request and provide further instructions.
Exchanges
If you would like to exchange an item for a different design or size, please reach out to us within 7 days of delivery. Exchanges are subject to stock availability.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days to your original payment method.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item received was incorrect or defective.
Contact Us
For any queries regarding returns or exchanges, please reach out to our support team. We aim to respond within 24–48 hours.