Privacy Policy

Privacy Policy

At Millan Fabrics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our store.

Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Name, email address, and phone number
  • Billing and shipping address
  • Payment information (processed securely — we do not store card details)
  • Order history and preferences
  • Device and browsing information (via cookies)

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your queries and provide customer support
  • Send promotional emails and offers (only if you have opted in)
  • Improve our website and shopping experience

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (such as shipping carriers and payment processors) solely to fulfil your order. These parties are obligated to keep your information confidential.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can choose to disable cookies through your browser settings, though this may affect certain features of our store.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us directly.

Security

We take reasonable precautions to protect your personal information from unauthorised access, disclosure, or misuse. All transactions are processed through secure, encrypted connections.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact our support team. We aim to respond within 24–48 hours.